2.Missed-Call Text-Back
Whenever a call goes unanswered, the system instantly texts the caller: “Sorry we missed you—book a table here or text your question.”
3.Online Reservation + Auto-Reminder
Real-time booking calendar guests use on your site/QR; sends confirmation plus 3-hour reminder by SMS/email.
4.Post-Visit Review & Referral Request
Automatically thanks diners the next morning, links them to leave a Google review, and offers a small perk if they refer a friend.
5.Walk-In Waitlist SMS
Adds walk-ins to a digital queue and automatically texts them when their table is ready.
(of course your automations will be tailored to you)
| Automation Name | What It Does | Time Saved/Week | Why It Matters |
|---|---|---|---|
| AI Chat & SMS Agent | Answers diner questions 24/7, shows menu items, takes reservations or takeaway orders, and logs every inquiry. | ≈5 hrs | Guests can book or order instantly while staff concentrate on food and service—not ringing phones. |
| Missed‑Call Text‑Back | Auto texts callers you can’t answer. | ≈0.5 hr | Recovers reservations you’d lose when phone is busy. |
| Online Reservation Widget | Guests book tables on your site/Facebook. | ≈1 hr | Frees staff from phone booking and avoids double‑booking. |
| Reservation Confirm & Reminder | Sends instant confirm + day‑before reminder. | ≈0.5 hr | Reduces no‑shows so seats are filled and revenue steady. |
| Waitlist Text Notifier | Texts diners when their table is ready. | ≈0.5 hr | Eliminates buzzing pagers and keeps guests nearby. |
| Auto Seat Table Rotations | Software seats parties by size/turn time. | ≈0.5 hr | Maximises covers without host stand maths. |
| Order‑Ahead Pickup | Online menu for takeaway orders. | ≈0.5 hr | Extra sales with no phone time. |
| Order Ready SMS | Alerts customer when pickup is ready. | ≈0.5 hr | Reduces lobby congestion, happier guests. |
| Review Request Automation | Emails/SMS after meal to ask for review. | ≈0.5 hr | Grows 5‑star ratings that drive new diners. |
| Loyalty Points Tracker | Auto adds points on each visit. | ≈0.5 hr | Keeps regulars returning more often. |
| Birthday Coupon Sender | Sends discount before diner’s birthday. | ≈0.5 hr | Fills tables with celebratory groups. |
| Lapsed Guest Win‑Back | Nudges diners absent 90+ days. | ≈0.5 hr | Reactivates customers cheaper than ads. |
| Post‑Meal Upsell Email | Offers dessert voucher next visit. | ≈0.5 hr | Boosts average spend from existing guests. |
| Abandoned Online Cart Reminder | Emails diners who left checkout. | ≈0.5 hr | Recovers lost takeaway revenue. |
| Weekly Specials Blast | Sends menu & deals every Monday. | ≈0.5 hr | Keeps your place top‑of‑mind and seats booked mid‑week. |
| Weather‑Based Patio Promo | Texts sunshine patio deal on nice days. | ≈0.5 hr | Fills outdoor seats that would sit empty. |
| Google Business Chat Auto Reply | Instant response in GBP chat. | ≈0.3 hr | Captures leads browsing on Google search. |
| Social DM Auto Reply | Responds to IG/FB DMs off‑hours. | ≈0.3 hr | Stops potential diners bouncing to competitors. |
| Unified Inbox | Merges calls, texts, emails into one screen. | ≈0.5 hr | No message slips through the cracks, faster service. |
| Staff Schedule Notifier | Sends weekly rota + shift reminders. | ≈0.5 hr | Fewer late arrivals & “when do I work?” texts. |
| Shift‑Swap Broadcast | Alerts staff of open shift, auto assigns first reply. | ≈0.3 hr | Manager stops calling a dozen servers. |
| Daily Prep List Generator | Creates kitchen prep sheet from bookings. | ≈0.5 hr | Cooks start day with clear quantities, less waste. |
| Recipe Scaling Calculator | Scales recipes to covers forecast. | ≈0.3 hr | Prevents over/under‑prep. |
| Low‑Stock Alert | Texts chef when ingredient low. | ≈0.5 hr | Prevents menu 86s and lost sales. |
| Supplier Re‑Order Draft | Creates PO email when threshold hit. | ≈0.5 hr | Saves chef admin time, keeps kitchen stocked. |
| Expiry Date Alert | Flags product near expiry. | ≈0.3 hr | Use or discount before waste. |
| Waste Log & Weekly Report | Tracks discarded food, emails summary. | ≈0.3 hr | Identify costly waste patterns quickly. |
| Sales & Inventory Report | Emails top sellers, inventory levels weekly. | ≈0.5 hr | Data‑driven menu and ordering decisions. |
| POS→Accounting Sync | Pushes daily sales to Xero/QBO. | ≈0.5 hr | No manual bookkeeping data entry. |
| Tip Pool Calculator | Auto splits pooled tips, emails staff. | ≈0.3 hr | Transparent, accurate payouts without maths. |
| Payroll Export | Exports hours to payroll file. | ≈0.5 hr | Pays staff in minutes not hours. |
| Health Inspection Checklist Reminders | Sends daily/weekly cleaning tasks. | ≈0.3 hr | Keeps venue audit‑ready, no nagging. |
| Fridge/Freezer Temp Alerts | Warns if equipment warms up. | ≈0.3 hr | Avoids thousand‑pound spoilage disasters. |
| Allergen Flagging | Tags menu items with allergens automatically. | ≈0.3 hr | Protects guests & compliance without manual updates. |
| Digital Menu Price Sync | Change price once, updates boards/site. | ≈0.3 hr | No mismatched pricing errors. |
| Happy‑Hour Auto Pricing | Switches POS prices at set times. | ≈0.3 hr | Ends manual button pressing, prevents mistakes. |
| Delivery Route Optimiser | Maps efficient path for own drivers. | ≈0.5 hr | Saves fuel, delivers food hotter. |
| Driver Live Tracking SMS | Sends customer ETA link. | ≈0.3 hr | Improves delivery experience, fewer “where is it?” calls. |
| Gift Card Sales & Reminder | Sells e‑cards, reminds unused cards. | ≈0.3 hr | Boosts cash flow and bring‑back visits. |
| Holiday Pre‑Order System | Takes orders for Xmas/New Year menus. | ≈0.5 hr | Avoids phone chaos, guarantees holiday revenue. |
| Event Booking Calendar | Lets customers reserve private room. | ≈0.3 hr | Fills high‑ticket events automatically. |
| Post‑Event Follow‑Up | Emails organiser for feedback & repeat booking. | ≈0.3 hr | Turns one‑off event into recurring revenue. |
| Catering Quote Builder | Auto creates menu & price quote PDF. | ≈0.5 hr | Speeds proposals, wins catering gigs first. |
| Catering Quote Follow‑Up | Reminder if quote not accepted in 3 days. | ≈0.3 hr | Nudges prospects, boosts conversion. |
| Table‑Side Feedback Survey | QR code survey, data auto‑logs. | ≈0.3 hr | Catches issues before they hit reviews. |
| Social Media Scheduler | Auto‑posts food pics & promos. | ≈0.5 hr | Consistent online presence without daily effort. |
| Ad Lead Capture to CRM | Pushes Facebook/Google leads to list. | ≈0.3 hr | Ensures every promo lead gets nurtured. |
| Weekly KPI Email | Sends covers, revenue, labour %, top dishes. | ≈0.3 hr | Owner sees health of business at a glance. |
| License/Premises Renewal Reminders | Alerts before licenses expire. | ≈0.2 hr | Avoid fines or forced closures automatically. |
| Slow‑Night Promo Blast | One‑click SMS/email to boost Tuesday covers. | ≈0.5 hr | Turns dead nights into profitable ones fast. |
