2. Missed‑Call Text‑Back → Chatbot
Every unanswered call fires a text that links to the bot, so no lead is left with no answer when the phone rings off the hook meaning they don't phone the garage down the road.
3.Online Class Booking + Auto-Reminder
Real-time calendar parents use to book or move a session; sends confirmation and reminder 24 h before class.
4.Waiting-List Auto-Filler
When a child drops a class, the system texts the next family on the waitlist and books the slot for them.
5.Review & Referral Engine
(of course your automations will be tailored to you)
| Automation Name | What It Does | Time Saved/Week | Why It Matters |
|---|---|---|---|
| AI Chat & SMS Agent | Answers driver questions 24/7, provides MOT/repair quotes, books service slots, and logs every lead. | ≈5 hrs | Drivers get instant replies and can book themselves, freeing your team to stay under the bonnet—not stuck on the phone. | ≈5 hrs | Drivers get instant replies and can book themselves, freeing your team to stay under the bonnet—not stuck on the phone. |
| AI Chat & SMS Agent | Answers enquiries 24/7, gives quotes, books jobs, logs leads. | ≈4 hr | No calls missed; drivers get instant, accurate replies anytime. |
| Missed‑Call Text‑Back | Auto texts callers you couldn’t answer. | ≈2 hr | Captures jobs lost while techs are under cars. |
| Online Booking Widget | Customers book MOT or service slots on website/Facebook. | ≈1 hr | Frees reception from answering phone; avoids double‑booking. |
| Booking Confirm & Reminder | Sends instant confirm + 24‑hr reminder. | ≈2hr | Cuts no‑shows that leave ramps empty. |
| MOT Due Reminder | Auto texts customer 30 days before MOT expiry. | ≈0.5 hr | Drives repeat business without manual tracking. |
| Service Interval Reminder | Emails at 6/12‑month mileage intervals. | ≈0.3 hr | Keeps workshop schedule full year‑round. |
| Estimate Builder | Creates parts & labour quote PDF in one click. | ≈0.5 hr | Sends professional quotes faster than competitors. |
| Quote Follow‑Up | Texts if quote not approved in 3 days. | ≈0.3 hr | Nudges prospects; wins more work. |
| Job Status SMS | Updates customer: vehicle in‑bay, awaiting parts, ready. | ≈0.5 hr | Stops “Is my car ready yet?” calls. |
| Parts Ordered Alert | Sends SMS when parts arrive & job rescheduled. | ≈0.3 hr | Keeps customer informed, boosts trust. |
| Ready for Collection SMS | Texts when repair finished. | ≈0.3 hr | Speeds pick‑up; frees parking space. |
| Digital Work Order Checklist | Technician ticks tasks on mobile. | ≈0.5 hr | Standardises quality; no paper forms. |
| Photo Proof Upload | Stores before/after photos in job record. | ≈0.3 hr | Evidence for customers & warranty claims. |
| Signature Capture & PDF Invoice | Generates invoice & email receipt on sign‑off. | ≈0.5 hr | Faster billing; no handwriting errors. |
| Payment Link via SMS | Sends Stripe link for card payment. | ≈0.3 hr | Gets paid before collection; smoother cash flow. |
| Overdue Invoice Nudges | Auto chases unpaid invoices. | ≈0.5 hr | Improves cash flow without awkward calls. |
| Review Request Automation | Texts review link day after collection. | ≈0.3 hr | Builds 5‑star Google profile. |
| Loyalty Points / Discount Tracker | Rewards repeat customers. | ≈0.3 hr | Boosts retention versus other garages. |
| Referral Coupon Sender | Gives £20 credit for referred friend. | ≈0.2 hr | Generates new customers at low cost. |
| Lapsed Customer Win‑Back | Nudges if no visit in 12 months. | ≈0.3 hr | Recovers dormant customers cheaply. |
| Tyre Change Seasonal Promo | SMS cold‑weather tyre offer in Oct. | ≈0.2 hr | Fills ramps during slower months. |
| Aircon Service Summer Promo | Email blast on first hot week. | ≈0.2 hr | Captures seasonal upsell revenue. |
| Unified Communications Inbox | Merges calls, texts, emails. | ≈0.5 hr | No enquiry lost; quicker replies. |
| Google Chat Auto‑Reply | Instant response to GBP chats. | ≈0.2 hr | Hooks searchers before rivals do. |
| Social DM Auto‑Reply | Responds to IG/FB DMs off‑hours. | ≈0.2 hr | Leads not lost overnight. |
| Parts Low‑Stock Alert | Texts when filters/oil drop below set qty. | ≈0.3 hr | Prevents job delays; maintains stock. |
| Automatic Supplier PO Draft | Creates purchase order email. | ≈0.3 hr | Saves admin time; ensures right parts. |
| Supplier ETA Follow‑Up | Emails supplier if parts not arrived by ETA. | ≈0.2 hr | Reduces downtime waiting for parts. |
| Waste Oil Collection Reminder | Alerts when oil tank near full. | ≈0.2 hr | Compliance; avoids overflow fines. |
| Tool Calibration Schedule | Creates tasks for torque wrench calibration. | ≈0.2 hr | Keeps equipment accurate & legal. |
| VOSA Compliance Checklist | Monthly MOT bay safety check. | ≈0.2 hr | Passes DVSA audits without stress. |
| Insurance & Licence Renewal Alert | SMS 30‑day reminder. | ≈0.2 hr | Prevents costly lapses in cover. |
| Health & Safety Training Tracker | Logs staff certificates, sends expiry alerts. | ≈0.2 hr | Stay compliant; avoid penalties. |
| Staff Schedule Texts | Sends weekly rota + reminders. | ≈0.5 hr | Fewer late arrivals & rota confusion. |
| Shift Cover Broadcast | Texts team when shift opens. | ≈0.3 hr | Fills gaps without phone tree. |
| Time‑Clock → Payroll Export | Totals hours to payroll file. | ≈0.5 hr | Pays techs correctly in minutes. |
| Parts Mark‑Up Calculator | Auto calculates sell price vs cost. | ≈0.3 hr | Maintains margins effortlessly. |
| Daily Work Schedule SMS to Techs | Sends list of jobs at 7 a.m. | ≈0.3 hr | Techs arrive prepared; less toolbox talk. |
| Vehicle Drop‑Off Self Check‑In | QR form logs mileage & damage photos. | ≈0.5 hr | Protects against damage disputes. |
| Loan Car Agreement Digital Sign | Captures e‑signature, emails copy. | ≈0.3 hr | Paperwork sorted in seconds. |
| Loan Car Return Reminder | Texts customer day before car due back. | ≈0.2 hr | Reduces late returns. |
| Warranty Claim Form Auto‑Fill | Fills warranty PDF from job data. | ≈0.3 hr | Saves admin on warranty work. |
| OBD Scan Report Email | Sends diagnostic PDF to customer. | ≈0.3 hr | Transparent upsell of needed repairs. |
| Fleet Account Monthly Statement | Emails itemised fleet invoice. | ≈0.3 hr | Smooth B2B billing; faster payment. |
| Google Ads Lead Capture to CRM | Pushes ad form leads to list. | ≈0.2 hr | No lead wasted from ad spend. |
| Slow Day Flash Sale SMS | Discount brake pads on quiet Tuesday. | ≈0.3 hr | Fills ramps, boosts revenue fast. |
| Monthly KPI Email | Sends revenue, jobs, parts margin, labour %. | ≈0.3 hr | Owner sees health at a glance. |
| Automated Data Backup | Nightly cloud backup of jobs & invoices. | ≈0.1 hr | Peace of mind vs data loss. |
| License Renewal Reminder | Premises & waste licences alerts. | ≈0.2 hr | Stay legal, avoid fines. |
